![]() Inspect the batteries and ensure they are not expired (you can check the battery percentage by using the phone app).Īdditionally, make sure your phone is not low on battery as well. If there’s not enough power juice, the lock will disconnect or simply not connect at all. Low batteries on August Lock may cause the unit not to operate properly and struggle to keep a stable Bluetooth connection and signal. Try and see if it connects to the door lock. If your Bluetooth is already turned on, you can turn it off for a few seconds and then turn it on again to refresh the protocol. Additionally, you may slide on the screen from top to bottom and a Bluetooth switch will show up there. If you’re using an iPhone, go to the Settings page and ensure that Bluetooth together is turned on. The door lock has Bluetooth running by default, but many users turn off the Bluetooth on their phones, and then the units fail to connect. Check if the Bluetooth is turned OnĬheck your phone settings and ensure Bluetooth is enabled. That way the devices will be able to get linked via Bluetooth. Normally, you’ll need to be in front of the door where the door lock is installed. These obstacles can be thick walls, metals, fences, even another person, etc. This distance can be reduced further if there are obstacles between the phone and the lock. In order for the lock and the phone to communicate with each other, you need to stay within the Bluetooth range which is usually around 30 feet (10 meters). Remember, there are many reasons why the lock is not able to connect to Bluetooth. Go through them one by one until you get the one that works for your case. If you have your August Locks app running on your phone and it shows an error message indicating that it “cannot connect to Bluetooth”, then you can try the following suggestions to have it fixed. Methods to reconnect August Lock to Bluetooth ![]() In this guide, we will show a few methods of how you can troubleshoot and fix Bluetooth connecting issues of August Lock. While it’s common for smart devices to lose the Bluetooth connection, if this occurs quite often then there are a few reasons why it happens such as a low battery, interference, phone issues, obstacles, etc. Many users have complained that sometimes August Lock can’t connect to the Bluetooth, or it connects and then loses connection a few minutes later. If you’re physically close to the lock, the phone may use Bluetooth to communicate with the lock. The lock connects through the phone using either WiFi or Bluetooth (which depends on your setup and installation method). Moreover, August Lock keeps track and saves all the door logs and you will know who and when someone opened/closed the door. If you’re using an August lock to secure your entrance and the device keeps disconnecting its Bluetooth connection, then this is the right guide for you.Īugust Lock is a smart device that allows people to open up the doors remotely using a phone app (or punching in a passcode via the door lock).
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